• Delivery Information - UK & Ireland
  • Delivery Information - Elsewhere
  • Countries to which we deliver
Order placed on Time We expect your delivery will arrive on*
Monday Before noon Tuesday
  After noon Wednesday
Tuesday Before noon Wednesday
  After noon Thursday
Wednesday Before noon Thursday
  After noon Friday
Thursday Before noon Friday
  After noon Monday
Friday Before noon Monday
  After noon Tuesday
Saturday Any time Tuesday
Sunday Any time Tuesday
Public holidays Any time Next working day plus one

* deliveries to postcodes HS, IV41 to IV49, IV51, IV55, IV56, KA27, KA28, KW15 to KW17, PA20, PA41 to PA49, PA60 to PA78, PH42 to PH44, ZE, IM, GY, JE and Republic of Ireland will arrive one working day later than shown.
Public holidays will delay your order by one or two days.

Our standard delivery charge to most of the UK is £3.95 per order no matter how many bags are ordered.
Delivery costs to zones C, D & E is based on the weight of the order as shown below.

Our delivery charge map Zone   Delivery Charge
(per order)
Enter your UK postcode here
to check our delivery charge

     
A ) £3.95 flat charge
B )
     
C   £9.95 up to 30kg
+ 38p per kilo over 30kg *
     
D ) £12.95 up to 30kg
+ 50p per kilo over 30kg **
E )
     
Isles of Wight & Scilly   £10.95 flat charge
(Click the map to enlarge it)  
* maximum charge of £75 & weight of 500kg
** maximum charge of £85 for Zone D, £95 for Zone E & weight of 500kg for both
Order placed on Time Your order will be despatched on ..
Monday Before noon Same day
  After noon Tuesday
Tuesday Before noon Same day
  After noon Wednesday
Wednesday Before noon Same day
  After noon Thursday
Thursday Before noon Same day
  After noon Friday
Friday Before noon Same day
  After noon Monday
Saturday Any time Monday
Sunday Any time Monday
UK Public holiday Any time Our next working day
    .. and arrive within 3 to 6 working days *

* Public holidays in the UK or any country through which your order travels, may delay your order.

Outside of the UK (see the 'Countries to which we deliver' tab above), our standard delivery charge is £23 for every two bags (or less) ordered.
For example:

Total Bags Ordered Delivery Charge   Total Bags Ordered Delivery Charge
1 £23   5 £69
2 £23   6 £69
3 £46   7 £92
4 £46   8 £92
    and so on .............

We deliver to UK and Ireland and most* other countries in the European Union.

* Here is a full list of the countries to which we can deliver:-
  Austria Monaco
  Belgium Netherlands
  Czech Republic Norway
  Denmark Poland
  Finland Portugal
  France Slovakia
  Germany Slovenia
  Hungary Spain
  Ireland Sweden
  Italy United Kingdom
  Luxembourg  
IF YOU WANT TO SPEAK TO US

Please call us on the number on our Contact Us page. Our normal business hours are 09:00 to 17:00 UK time.

PHOTOGRAPHS

We do our very best to show you a good representation of what you are buying. Sometimes the reality may look slightly different due to the limitations and variations of the internet and web browsers.

If you have any concerns, we will be happy to provide any information both before and after your purchase

PAYMENT

We accept credit and debit card payments by Mastercard, Visa, Visa Debit, Switch, Delta, Maestro and American Express. We process online card transactions via Sage Pay, the leading independant credit card processing company in the UK.

If your card is issued in a currency other than GBP (£), your credit card company will convert the transaction into your own currency. Queries about the exchange rate applied should be referred to them.

We regret that we do not accept payment by cheque.

EMAILS

We confirm your order by email within 10 to 15 minutes of you placing it with us and most email providers deliver it to you shortly afterwards - though some can take longer than others. If you are not receiving our emails it could be that your email provider is putting them into your 'junk' or 'spam' email folder in error, please check there. We never send out junk or spam emails.

Although we be certain that we have sent the email, we can never know what has happened to it once it has left us. It may help to avoid this happening if you:-

Please ensure that 'simpsonspremium.com' is shown as a trusted domain name (sometimes called a Safe Sender) in your email program or on your email service. Please also add 'sales@simpsonpremium.com' to your address book/contacts.

TERMS & CONDITIONS

You can view our Terms and Conditions here

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