Dog and Cat Food Delivery to your door
DUE TO THE CURRENT SITUATION WITH COVID 19 - PLEASE NOTE WE ARE NOT WORKING ON OUR USUAL DAYS OF DISPATCH. WE ARE CURRENTLY WORKING JUST 1 DAY BEHIND
Orders received Monday – Thursday up to 3.00pm are posted out the same day on an estimated next day delivery service. Orders received on Friday before 3.00pm will be posted out the same day and estimated delivery day is Monday.
Orders received after 3.00pm Friday, Saturday and Sunday will be posted out on Monday and estimated delivery day will be Tuesday .(Can be delays after bank holidays)
Once orders are collected from our warehouses you will receive an email and/or text with the delivery day. Once orders are scanned on the vehicles on the morning of delivery you will receive your time slot.
Please note that delivery is not guaranteed next day particularly around busy periods such as Easter and Christmas which can be from early November to early January. Also bad weather will affect next day deliveries.
Our standard delivery charge is £4.95. Delivery is free for orders over £30.00 *excludes breeder scheme*
When ordering please provide us with a mobile number so that we can text you with an hour time slot and information on the whereabouts of your parcel. You will also receive an email where you can change various things including adding additional information for the driver.
**We are no longer able to accept leave safe instructions for the courier but this can be done yourself once you receive the text or email from them - please note that if parcels are requested to be left safe through the courier then you have accepted that this is done so at your own risk and through the couriers terms and conditions which we strongly advise you read thoroughly **
Delivery to the following postcodes take 48 hours from dispatch and incur a charge of £8.20 per 30kg.
BT, GY, JE, ZE, HS1-9, IM, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA30, PA32-34, PA41-49, PA60-78, PH42-44, TR21-25
Christmas Opening: Monday 30th and Tuesday 31st December for online orders only - telephone support available from 2nd January