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Delivery

Dog and Cat Food Delivery to your door

Orders received Monday – Thursday up to 3.00pm are posted out from our warehouses the same day on an estimated next day delivery service but not a guaranteed next day delivery service. Orders received on Friday before 3.00pm will be posted out the same day and estimated delivery day is Monday.

Orders received after 3.00pm Friday, Saturday and Sunday will be posted out on Monday and estimated delivery day will be Tuesday .(Can be delays after bank holidays)

Once orders are collected from our warehouses you will receive an email and/or text with the delivery day.  Once orders are scanned on the courier vehicles on the day of delivery you will receive your time slot.

Please note that delivery is not guaranteed next day particularly around busy periods such as Christmas which can be from early November to early January. Bad weather, Black Friday, Cyber Monday, Easter and Bank Holidays can also affect next day deliveries.

Our standard delivery charge is £4.05. Delivery is free for orders over £25.00 *excludes breeder scheme*

When ordering please provide us with a mobile number so that we can text you with an hour time slot and information on the whereabouts of your parcel. You will also receive an email where you can change various things including adding additional information for the driver.

**We are happy to leave parcels in a safe and secure place without signature but please note that this is done so at your own risk and must be noted in our "notes for courier" section on the order**

Delivery to the following postcodes take 48 hours from dispatch and incur a charge of £8.20 per 30kg.

BT, GY, JE, ZE, HS1-9, IM, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA30, PA32-34, PA41-49, PA60-78, PH42-44, TR21-25

 

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