Delivery Information

Shipping Costs

Delivery is free for orders over £30 (excluding breeder scheme)

Orders under £30 incur a delivery charge of £4.95

Additional Shipping Costs

Delivery to the following postcodes take 48 hours from dispatch and incur a charge of £8.20 per 27kg.

GY, JE, ZE, HS1-9, IM, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA30, PA32-34, PA41-49, PA60-78, PH42-44, TR21-25

Unfortunately we are no longer able to ship to Northern Ireland

Shipping Times

Subject to availability orders are dispatched before 3pm Monday-Friday on a next working day service.  However please allow 48 hours as the next day delivery service is not a guaranteed service

Why we use DPD for all our UK deliveries

Estimated delivery times

To make sure everything is as convenient for you as possible you are notified by text, email or via your DPD App when parcels are collected from our warehouses and in the hands of DPD.

Tracking details

Includes real-time live tracking with an estimated time of arrival.

Updates

You will receive a text message, email or notification to your DPD App when your delivery is dispatched, when it is scanned on a vehicle and date of arrival.  

One hour time slots

You’ll receive a text message, email or notification to your DPD App on the morning of your delivery with a one-hour slot, usually before 11am. 

Upgrade*

You will be able to upgrade to Saturday deliveries should you wish once you receive the text, email or via the DPD App

Safe Place or change of delivery

If your plans change and you won’t be home you can easily change the day of delivery or request to leave in safe place via the text, email or DPD App. 

Please note that if parcels are requested to be left in a safe place, then you have accepted that this is done so at your own risk and through the couriers’ terms and conditions.

*Additional charges may apply